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Consultant Customer & Digital, Commercial Sector - PwC

Location: Amsterdam
Employment: Full-time
As an associate within our customer practice, you advise our (international) clients in the commercial sector to improve their sales, pricing, customer services and marketing.

Job Description & Summary

Associate customer practice - commercial sector

As an associate within our customer practice, you advise our (international) clients in the commercial sector to improve their sales, pricing, customer services and marketing. As part of our team of experts, you will help our clients understand rapidly changing customer needs and design solutions for their biggest challenges. From customer strategy to the implementation of (digital) solutions. 

We are looking for new consultants to join our team! Are you ready to join us?

Who are we?

At PwC we contribute to building trust in society and solving important problems. We are a network of companies in 157 countries with more than 208,000 people. More than 4,400 people work at PwC in the Netherlands. 

Within our PwC customer practice, we help Europe's leading businesses in commercial markets to create value and improve the way they work, specifically in the fields of sales, pricing, customer services and marketing. Working within our team of enthusiasts will challenge you and help you grow in your role as consultant. It allows you to develop your business knowledge and analytical skills, gain new insights and build relationships that will benefit you for the rest of your career. Besides work, we enjoy seeing each other at regular drinks and fun activities.

Typical issues where we support our clients on are: 

  • How can we understand the changing needs of our consumers and how do we implement the required changes in their organization?
  • What is the impact of digitization on our company and how we engage digitally with our customers?
  • How do we determine the best price for our services to build a consistent product portfolio?
  • How do we ensure that our business processes operate customer-centered? 

What is your role?

As an associate within our customer practice you support our customers in the commercial sector. Your work is organized around projects which always vary in topic, length and team composition. Teamwork will be key to make the projects a success. Next to working with colleagues from your own team, you often work with colleagues from other (international) teams within PwC (such as Strategy&, operations, technology and data analytics).

Typical projects and activities you will work on include:

  • Analyze customer data to understand customer needs and to uncover growth potentials;
  • Write client reports based on your customer and pricing analyses;
  • Organize client workshops to validate your research and to discuss new ideas and next steps;
  • Support the client with selecting technology solutions to help them meet their business goals;
  • Collaborate with client teams across different job levels to understand their needs and help them adapt to the changing (digital) environments;
  • Support the customer team with internal activities such as the organization of social activities or facilitation of learning sessions for the team;
  • Gain extensive sales and business development experience by participating in the pursuits of new business opportunities.

Who are you?

You are a starting professional with analytical and creative skills. You are interested in a career as an associate for clients within industries such as Consumer Products, Retail, Technology, Industrial Products, Energy, Utilities, Media and Telecom. Just like your colleagues at PwC, you are enthusiastic, ambitious, energetic and you combine a sharp mind with strong communication skills.

You recognize yourself in the profile below:

  • You have completed a master's degree, preferably in an economic or technical field and are looking for a junior position;
  • You have excellent academic results and/or extracurricular activities on your resume;
  • You have the ability/willingness to learn different technologies that can support your daily work as a customer consultant (e.g., Google analytics, Salesforce, social listening tools like Coosto, dashboarding tools like PowerBI etc.);
  • You enjoy analyzing and solving problems in a practical and creative way in environments where technology and digital play a decisive role;
  • You have the ambition to become an industry expert, as well the passion to thoroughly understand a wide range of customer topics;
  • You are interested in (further) developing yourself in sales, customer services, pricing and marketing;
  • You are fluent in English (proficiency in Dutch is a big plus);
  • You are prepared to carry out projects both at home and abroad.

What do we offer you?

Your career is yours: you decide. We offer you the opportunities on challenging work that matters. To get the most out of yourself, to help build trust in society and to contribute to solving important problems. You will receive hands-on guidance and support, and there is plenty of room for your ambitions and personal choices. We offer varied work with leading clients. You have access to a global network and will share your knowledge, ideas and questions with the best professionals in your field and in other disciplines. Our terms of employment focus on your growth and work/life balance.

This is what you can expect from us:

  • Many training and courses that contribute to your personal and professional development, both soft and hard skills, which starts with the PwC EMEA New Joiners Week to get to know your (international colleagues);

  • A competitive salary and extensive employment benefits. These benefits include a ‘well-being budget’. This is a personal yearly budget of €1000,- that you can spend on your health, e.g., mindfulness, sports, lifestyle coaching, and noise canceling headphones;

  • Monthly internet allowance, laptop and iPhone;

  • A lease car or car allowance;

  • 32 holiday days per year;

  • We offer flexible opportunities to combine working from the office with working from home where possible; 

  • Informal and interesting (virtual) events with colleagues, such as drinks and activities with the team

Apply now!

Are you interested, do you recognize yourself in our purpose and values and do you match the profile? We want to receive the following documents:

  • Your CV;
  • Your bachelor and master grade lists;
  • A cover letter in which you address your motivation and at least the following two questions: 
    • Which of the four typical client issues described earlier sounds most appealing to you and why?

    • What makes you most enthusiastic about this role? 

What’s next?

  • We will organize a one-day hiring event on June 10. Make sure to block this date in your agenda;

  • The hiring day will be organized at our office in Amsterdam;

  • The deadline to apply for this vacancy is May 22;

  • If the result of your application is positive, we will send you an invite for an online assessment. Once you pass the assessment you will proceed to theHiring Day on June 10

  • The hiring day consists of three interviews, including one case interview. 



Information and application:


Please send your application for Consultant Customer & Digital, Commercial Sector at PwC in Amsterdam including your CV, your bachelor and master grade lists and a cover letter via our website.

Job code:


Job posted

12 mei 2022
Apply Now

More information:

Do you still have questions in the meantime? Then reach out to our recruiter Max van de Waerdt.

Max van de Waerdt
Campusrecruiter Consulting
m. +31 6 4329 8921

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Carrière als Big Data specialist

Onze (digitale) wereld is steeds meer data gedreven. Door verschillende databronnen te combineren en gebruik te maken van slimme algoritmen, kunnen voorheen onzichtbare verbanden worden blootgelegd, waarbij het niet alleen draait om data volume, maar ook om een specifieke manier van denken. De vraag naar Big data specialisten is groot en zal verder toenemen.

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